We Offer a Wide Range of Services to Fit Your Needs
Bio-Static guarantees a 4-hour response time to all service calls within City limits and a 24-hour response for out-of-town calls.
When to make a service call:
- Your copier won’t copy
- Your printer won’t print
- Your scanner won’t scan
- Your device stops working and you receive only error codes
- Constant paper jams
Service calls can range from simple adjustments to parts installation to preventative maintenance. If you opted for the all-inclusive service contract when you Purchase or Lease a Lexmark device all of the above is included at no charge, along with all consumables.
We make it easy to get the service you need
You can get in touch with us in any of three ways so that we can get you the service you need when you need it. Call us at 204-237-7631, send us an email, or fill out our online form, and you’ll receive prompt, expert service within 4 hours (within city limits).
As soon as we diagnose the issue, a factory-trained service technician will be dispatched to your location to get you up and running with as little downtime as possible.
Lexmark Cloud Services
Lexmark Cloud Services is a Print Environment Management Solution. It enables businesses to secure, control, monitor, and manage their entire fleet of Lexmark printers, copiers, and multifunction printers.
When your Lexmark device is connected to the Cloud, it allows us to capture metre readings without having to contact you, and it allows our staff to update the device with latest firmware and apps without needing to schedule a service call.
Lexmark toner recycling program
Lexmark understands its unique environmental responsibility and has implemented the Lexmark Cartridge Collection Program to encourage customers to easily recycle empty Lexmark toner and inkjet cartridges at absolutely no cost to you.